Remote Mentor solutions on the RealWear HMT-1 enable workers in the field to get assistance from experienced technicians (“mentors”) via a video call.
The HMT-1, with its high-performance HD camera and class leading noise cancelling microphones enables mentors located anywhere in the world to see what the worker is seeing, hear them clearly and coach them in real-time. Workers have their hands free to immediately perform the steps that they are being coached on. Remote mentors can:
Give the worker directions and push relevant documents to their display Capture still images and zoom in examine fine details
Annotate the live video or still image
A few experienced technicians can support many less experienced colleagues Reduced downtime, travel cost and repeat visits